FAQ's
Q: What sizes do you carry in your store?
A: We carry a wide range of sizes for both women and children. For women, we offer sizes from XS to XXL, and for children, we have sizes from newborn to 5T.
Q: How can I find the perfect size for my child without a sizing guide?
A: We understand that finding the right size can be challenging. If you're unsure about sizing, we recommend checking the product description for any specific sizing information. Additionally, feel free to reach out to our customer service team for guidance or recommendations based on your child's measurements.
Q: What types of clothing do you offer for women and children?
A: We offer a diverse selection of clothing for women and children, including tops, bottoms, dresses, outerwear, and accessories. Our collection is carefully curated to provide stylish, comfortable, and high-quality pieces for every occasion.
Q: How long does it take for my order to be shipped?
A: Orders are processed and shipped within 3 business days, excluding weekends and holidays. Delivery times vary by carrier and destination. Once your order ships, you will receive tracking information by email. See our Shipping Policy for details.
Q: What is your return and exchange policy?
A: Eligible returns must be initiated and scanned by the carrier within 21 days of the order’s shipping date. A $9.99 return shipping fee is deducted from the refund. Exchanges for a different size are subject to availability and shipping charges. Final sale exclusions and other conditions apply. Please review our Refund Policy for full eligibility, fees, and instructions.
Q: Do you offer international shipping?
A: Unfortunately, we currently do not offer international shipping. We only ship within the United States.
Q: How can I contact customer service?
A: Our customer service team is available to assist you with any questions or concerns. You can reach us through our Contact Us page, via email, or by phone during our regular business hours.
Q: Do you offer gift cards or gift-wrapping services?
A: Yes, we offer gift cards in various denominations, perfect for any occasion. Unfortunately, we do not currently provide gift-wrapping services. However, your order will be carefully packaged to ensure it arrives in excellent condition.
Q: Can I make changes to my order after it's been placed?
A: As stated in our Refund Policy, orders cannot be changed, modified, or canceled after checkout. Please review your items, sizes, and delivery details before placing your order.
Q: Do you offer any discounts or promotions?
A: We occasionally offer special discounts and promotions for our customers. To stay informed about the latest deals and events, please sign up for our newsletter or follow us on social media.